This error is generally caused by you using the wrong username or password. The “Include Windows logon domain” check box is selected or the “Require secured password“ setting is selected.
- Confirm Username and Password or renter them before connecting. Check that Caps etc are not on. Most logins are case sensitive.
- Click “Start”, point to “Connect To”, and then click your dial-up connection.
- Click “Properties”, and then click the “Options” tab.
- Click to clear the “Include Windows logon domain” check box (if it is selected), and then click OK.
- Click “Start”, point to “Connect To”, and then click your dial-up connection.
- In the “Connect” dialog box, click “Properties”.
- Click the “Security” tab.
- Under “Security options”, click “Allow unsecured password” in the “Validate my identity as follows” box, and then click “OK”.
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